Training Course Manager.

By Posted in - on April 16th, 2018

Our client a Training and Development Consultancy based in London require a Training Course Manager to start ASAP.

The main duties are:

  • To establish strong and positive relationships with customers, Learning & Development, HR and Training professionals
  • To increase retention, up-sale, cross rates and revenue
  • To attend all Open Courses to gain an understanding of the content and to get to know the trainers
  • To fully understand the content of each course
  • To work with the Digital Marketing Manager and Open Course Manager on all aspects of marketing to develop the Open Course offering
  • To develop new marketing channels
  • To ensure website copy / web pages are up to date
  • To ensure course content is consistent across all channels
  • To work with trainers to ensure all hand-outs/materials are relevant for each course
  • To ensure webpages are up to date
  • To get to know our trainers and their development in-depth and to eventually be able to assign trainers to Open Courses
  • To monitor trainers’ progress and ability to run or support the courses
  • To attend Internal Training on an ad hoc basis
  • To produce Open Course Delivery Contracts
  • To update all courses/website whenever new material is introduced
  • To contact all delegates who have attended a course to let them know when new material has been posted
  • To work with the Open Course Manager to schedule courses for each year
  • To observe courses on an on-going basis to ensure quality control both trainers and the course content
  • To monitor delegate numbers and work with the OCM to ensure courses are filled or cancelled.
  • To complete Delegate Information Forms for each course and to develop any identified leads after the course
  • To follow-up first time bookers and delegates in a timely way

The successful candidate must have experience in customer relations ideally in the Development & Training sector. You need to have exceptional communication skills both verbal and written, strong relationship building skills, extremely well-organised and a superb multi-tasker. You need to be cheerful, confident, a self-starter, able to hit the ground running and be a team player.

Due to the large number of applications that we receive, only shortlisted applicants will be contacted.

This is an excellent opportunity, apply now!

Job Reference: VWR5600_1523898034

Salary: Up to £30000 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location:

Job Industry:

Apply Now

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